Streamlining API Access & Observability for a Global Pharmaceutical Leader

The enterprise faced challenges due to the lack of centralized API management tools, leading to poor visibility into data usage, cumbersome credentialing processes for external developers, and increased operational inefficiencies. To address these issues, they needed a solution to consolidate data access, streamline entitlements, and provide insights into performance and usage.

Managing complex data ecosystems and API environments is a significant challenge in the highly regulated pharmaceutical industry. A global pharmaceutical company faced difficulties in providing seamless access to data across various divisions and products. Each division managed its APIs and data sets, leading to a fragmented landscape where developers struggled to access relevant data from a single point, hindering collaboration and innovation.
The lack of centralized API management tools created multiple pain points. Product owners and managers had no clear visibility into data usage across the enterprise, making it difficult to track performance and manage entitlements. Additionally, developers had to navigate cumbersome processes to acquire credentials and access disparate data sets, resulting in operational inefficiencies and increased costs. The need for a solution to consolidate data access, streamline entitlements, and provide performance and usage insights was paramount.

Implementation

Revenium provided a transformative solution by deploying low-code connectors that quickly aggregated the company’s APIs and disparate data sources—managed or unmanaged—into a unified "single pane of glass." This comprehensive platform enabled seamless developer access, packaging diverse data sources in a single “product,” consolidated entitlement management, security, and observability across the enterprise. With this consolidated API environment, developers now have a single access point to the entire data ecosystem. This eliminates the need to navigate multiple APIs to acquire and manage redundant credentials and access data.

The "single pane of glass" also empowered product managers with universal insights into data usage, API performance, and cost allocation, allowing for more strategic decision-making and efficient management of resources. By simplifying access and providing real-time analytics, Revenium's solution fundamentally transformed the company’s API management and data strategy, driving greater operational efficiency, enhanced security, and improved cost control.

Outcomes & Benefits

The implementation of Revenium led to significant improvements in operational efficiency and cost savings. By providing analytics for data usage, API performance, and developer requests, the company reduced redundant and repetitive data connections by over 54%. Product owners now have the tools to track usage by specific organizations and measure the performance of data products financially. This enhanced visibility into data usage allowed for better budget allocation and potential charge-backs. The organization also improved its internal licensing costs by more than 42% and bolstered security through a single point of access for data across the enterprise.

Bottom Line Impact

Revenium's unified API and data management solution enabled a global pharmaceutical company to enhance data accessibility, streamline operations, and achieve substantial cost reductions, positioning them for continued innovation and growth.

Challenges

  • Multiple API management tools across the enterprise
  • Fragmented data sets and access points
  • Lack of insight into developer usage and data access
  • Cumbersome and repetitive entitlement processes

The Revenium Solution

  • Integrated multiple APIs and data repositories with single-point access
  • "Productized" data sets for streamlined entitlements and provisioning
  • Provided observability into data usage and performance
"Revenium transformed how we manage API access and data across our divisions. By providing a single point of access and streamlining entitlements, we gained real-time visibility into usage, reduced redundant connections, and have cut our licensing costs by more than 40% to date. The control and insights we now have are game-changers for our operations and data management."